Mon–Fri, 8am–8pm ET
Contact
A person picks up the phone. Not a chatbot, not a ticket answered tomorrow. Call us and we'll help you work out which machine fits how you actually live.
Mon-Fri 8-8 ET · Gonzales, Texas
What we can and can't help with
We can help with: choosing between models, specifications, what's in the box, shipping and tracking, returns and warranty, and setup questions. Call before you buy if you're not sure which machine fits — that is genuinely what the line is for.
We can't help with: medical or veterinary advice. We are a retailer, not a clinic. If you are deciding whether to use supplemental oxygen for a health condition, or setting a flow rate for a pet, that is a conversation for your doctor or your vet. See our product disclaimer.
Write to longbreeze.support@gmail.com. Replies typically take 1–3 business days — call us if it is urgent. Include your order number if your question is about an existing order.
Mailing address
Long Breeze
545 County Road 255, Gonzales, TX 78629, United States
Returns
You have 30 days from delivery to return an eligible item — full terms are on the refund policy page. Start a return by email or phone and we will send instructions.
More common questions are answered on our FAQ.